Our HR support services are ideal for small to mid-sized businesses (typically 10-100 employees) that need professional HR guidance but don't have the budget or workload to justify a full-time HR manager. We work particularly well with industrial, warehouse, manufacturing, and distribution companies that face unique workforce challenges like shift scheduling, safety compliance, and high-volume hiring needs.

We offer both ongoing HR support and project-based services depending on your needs. Some clients engage us for comprehensive ongoing support covering all HR functions, while others bring us in for specific projects like handbook development, compliance audits, or onboarding system implementation. We'll recommend an approach based on your current situation and budget.

Pricing varies based on your company size, complexity, and the scope of services needed. Project-based work (like handbook development) is typically quoted as a flat fee, while ongoing support can be structured as a monthly retainer. Most clients find our services cost 30-50% less than hiring a full-time HR professional, while providing access to broader expertise. We'll provide transparent pricing after understanding your specific needs.

Absolutely. We create customized employee handbooks and policy documents tailored to your business, industry, and state requirements. Rather than using generic templates, we develop policies that reflect your company culture while ensuring legal compliance. This includes attendance policies, disciplinary procedures, safety protocols, time-off policies, and all other essential workplace rules. We also help you implement and communicate policies to your workforce.

We conduct compliance audits to identify gaps in your current practices, then provide guidance to address issues related to wage and hour laws, employee classification, required postings, I-9 verification, OSHA recordkeeping, and other federal and state employment regulations. We stay current on changing laws and help you implement systems to maintain ongoing compliance. Our goal is to reduce your legal risk and help you avoid costly penalties.

We help streamline your entire hiring process from job posting to day-one readiness. This includes developing job descriptions, creating interview guides and evaluation criteria, establishing background check procedures, preparing offer letters, coordinating new hire paperwork (W-4, I-9, etc.), and building comprehensive onboarding checklists. We can also integrate with our direct-hire recruiting services to provide end-to-end talent acquisition support.

Yes, we help establish organized systems for maintaining employee files and HR documentation. This includes setting up digital or physical filing systems, creating document retention schedules, organizing personnel files to comply with legal requirements, tracking certifications and training records, and maintaining performance documentation. Proper recordkeeping is essential for compliance and can protect your business in disputes or audits.

Yes, we can support businesses with employees in multiple locations or states. Multi-state operations add complexity because employment laws vary by state, so you need policies and practices that comply with each jurisdiction where you have employees. We help navigate these challenges and ensure your HR practices meet requirements across all your locations.

We understand that HR issues can be time-sensitive. For urgent matters like compliance notices, potential legal issues, or critical hiring needs, we prioritize rapid response. We can typically schedule an initial consultation within 1-2 business days and begin work immediately on urgent projects. For ongoing support clients, we provide same-day or next-day guidance on pressing issues.

HR support services provide access to HR expertise without the cost and commitment of a full-time employee. While an internal HR manager is dedicated solely to your company, they represent a significant salary investment (often $60K-$90K+) and may have limited expertise in certain areas. Our services give you access to experienced professionals across various HR specialties at a fraction of the cost, with flexibility to scale support up or down as needed.

Absolutely. We help businesses establish strong HR foundations before significant growth or potential acquisition. This includes cleaning up documentation, ensuring compliance, creating scalable processes, organizing employee files, standardizing policies, and documenting procedures. Strong HR systems make your business more attractive to investors or buyers and facilitate smoother transitions during periods of change.

We help establish performance management systems, disciplinary procedures, and documentation practices, but managers handle day-to-day employee interactions. We provide tools like performance review templates, progressive discipline guidelines, and coaching on how to document and address performance issues legally and effectively. We can also advise on specific situations and review termination documentation to reduce legal risk.

Getting started is simple. We begin with a consultation to understand your business, current HR practices, pain points, and goals. We'll assess your needs and recommend services that will have the most impact. From there, we'll provide a proposal outlining scope, timeline, and pricing. Once engaged, we move quickly to address your most pressing needs while building long-term HR infrastructure.